Thursday, November 19, 2009

Quality changes

So, it's no secret to many out there that quality has been lacking in some of the cars. Not so much mechanically (thank God!!) but more on the design front. In 2008, 75 percent of all quality problems were design issues, and that number has reportedly dropped to 50 percent this year though better engineering. The factory floor is also receiving attention, as Chrysler is adopting Fiat's "world class" manufacturing system.

The quality team had 200 employees last year but they are hiring 200 more and shifting people to make it a team of 1,700. If that isn't a HUGE dedication to quality, then I don't know what is. We know the turn around won't be next month, but the fact that they are aggressively tackling the problem speaks volume to me.

Also, according to the Detroit News, Chrysler is focusing in on designing quality in from the start of product development, which is important as Chrysler prepares to introduce new vehicles with Fiat's help. Plans call for 75 percent of vehicles to be modified to some degree in the next 14 months, 100 percent renewed by 2012 and new nameplates in high-volume segments by 2013.

I just wish all of this new product was arriving tomorrow!!

We're going forward not backward!!!!

yy

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